Terms and Conditions of the Promotional Campaign “BlendyGo Birthday”

§ 1 General Provisions

• 1. The promotional campaign is conducted under the terms set out in these Terms and Conditions.
• 2. The Organizer of the promotional campaign under the slogan “BlendyGo Birthday” (hereinafter “Promotional Campaign”) is BZ COMMERCE GROUP sp. z o.o. with its registered office at Stanisław Dolny 458, 34-130 Kalwaria Zebrzydowska, entered in the register of entrepreneurs kept by the District Court for Kraków-Śródmieście in Kraków, 12th Commercial Division of the National Court Register, under KRS number 0000770435, NIP (Tax ID): PL5512638702, e-mail: kontakt@blendygo.com (hereinafter “Organizer”).
• 3. Check all options for contacting the Organizer on the website www.blendygo.com. Our team is at your disposal and will be happy to answer your questions.
• 4. The promotion is valid in the online store at: www.blendygo.com (hereinafter “Online Store”).
• 5. These Terms and Conditions are addressed to both Customers who are Consumers and Customers who are not Consumers, using the Online Store.
• 6. The promotion is intended exclusively for adult natural persons who have the status of consumers within the meaning of the applicable consumer protection laws (i.e., natural persons who conclude a legal transaction with an entrepreneur that is not directly related to their commercial or professional activity), and who make a purchase in the Online Store during the promotion period (hereinafter “Participant”).

§ 2 Duration of the promotional campaign

• 1. The Promotional Campaign lasts from 05.05 to 31.05.2026.
• 2. The “BlendyGo Birthday” promotion includes a series of several consecutive sub-campaigns (hereinafter “Sub-campaigns”), which take place in individual periods during the promotion. The Sub-campaigns are an integral part of the promotional campaign.
• 3. The Organizer reserves the right, in case of high interest in the campaign, to extend the Promotional Campaign by another 7 days. If the Promotional Campaign is extended, the Organizer will clearly inform users about it, e.g., on the website of the online store or on the social media of the BLENDYGO brand.
• 4. The Organizer reserves the right to terminate the Promotional Campaign early (e.g., due to technical limitations or stock exhaustion). In the event of early termination of the Promotional Campaign, the Organizer will clearly inform users about it, e.g., on the website of the online store or on the social media of the BLENDYGO brand.
• 5. The Organizer reserves the right that the visual presentation of the duration of the promotion may refer either to the entire promotion as a whole or to the end of individual sub-campaigns.
• 6. The Organizer reserves the right to make the products available again as part of later promotional campaigns organized during the BlendyGo Birthday.

§ 3 Promotion Rules

• 1. The “BlendyGo Birthday” Promotional Campaign applies to the entire shopping cart in the online store.
• 2. The promotion consists of the following sub-campaigns (the table is available at the end of the document).
• 3. This Promotional Campaign cannot be combined with other campaigns under the Organizer’s loyalty programs or with other price or discount promotions valid in the Online Store for the duration of the Promotional Campaign.
• 4. The Participant may participate in the Promotional Campaign multiple times (e.g., by placing several separate online orders).
• 5. In relation to customers purchasing in the online store, participation in the promotion is equivalent to reading and unconditionally accepting these Terms and Conditions, as well as giving consent to the processing of personal data in accordance with the Privacy Policy of the BLENDYGO online store.

§ 4 Liability

• 1. The Organizer’s liability towards the Participant for claims related to the rights granted to the Participant under these Terms and Conditions is limited to the value of the transaction to which the claim relates.
• 2. The above limitation does not apply to consumers and entrepreneurs with consumer rights.

§ 5 Return of goods, non-conformity of goods with the contract

• 1. The promotion Participant (consumer and entrepreneur with consumer rights) is entitled to withdraw from the contract in relation to the entire order as well as its individual items. Detailed information regarding withdrawal from the contract and return of goods is provided in the Terms and Conditions of the BLENDYGO online store.
• 2. All complaints regarding product defects will be considered according to the general conditions specified in the General Terms and Conditions of the online store. Detailed information on the legal guarantee / non-conformity of goods with the contract can be found in the General Terms and Conditions of the BLENDYGO online store.

§ 6 Complaints regarding the promotional campaign

• 1. All complaints regarding the Promotional Campaign can be submitted during the Campaign and up to 30 days after its conclusion.
• 2. Complaints should be submitted to the address kontakt@blendygo.com and to the Organizer’s correspondence address.
• 3. Complaints will be reviewed by the Organizer without undue delay, no later than 14 days from the date of their submission.
• 4. After exhausting the complaint procedure, the Participant who is a consumer is entitled to use out-of-court dispute resolution mechanisms. The Participant may use the European Commission’s Online Dispute Resolution (ODR) platform available at: http://ec.europa.eu/consumers/odr/.
• 5. The promotion Participant has all the rights under the applicable consumer protection laws. At the same time, the provisions of this paragraph do not exclude or limit other rights granted to the Participant under special legal regulations.

§ 7 Final provisions

• 1. The content of the promotion’s terms and conditions is available on the website of the BLENDYGO online store at https://blendygo.com/ and at the Organizer’s registered office.
• 2. In case of any doubts regarding the provisions of these Terms and Conditions, the Participant has the right to ask the Organizer at any time to provide a correct interpretation of their provisions.
• 3. Matters not covered by these Terms and Conditions are governed by the provisions of the Civil Code and other generally binding legal regulations applicable to the Organizer’s registered office.
• 4. The promotion does not constitute a gambling game or a bet within the meaning of the applicable gambling laws.
• 5. In justified cases, the Organizer may amend the Terms and Conditions, about which Participants will be promptly informed by publishing the full text of the Terms and Conditions on the Store’s website. The amendment to the Terms and Conditions does not affect contracts concluded under the Promotion before the publication of the notice of amendment.
• 6. The General Terms and Conditions enter into force on 05.05.2026.