Returns - BlendyGo

Answers to your questions

Returns

Returns and Complaints

Returns

Complaints

We encourage you to contact us first, as our experience shows that many issues can be resolved over the phone.

Every purchase on blendygo.com comes with a satisfaction guarantee. You have 30 days to return the product without giving a reason. It is important that the product is intact and unused. If any issues arise, please contact us before shipping so we can assist you.

You can also check the Frequently Asked Questions section – you’ll find quick answers, tips, and advice that might solve your problem!

Check out the FAQ section

How to return a product?

Print and fill out the complaint form (download link below)

2. Carefully pack the shipment and include the complaint form inside.

3. Send the ready-to-ship package to the provided return address. Shipments sent to the Paczkomat parcel locker WILL NOT be accepted.

Returns are processed within 14 days from the date the package is delivered to the company’s headquarters.

Document for download

Withdrawal form template – Up to 30 days from order delivery.

Return address

BZ Commerce Group sp. z o.o..

ul. Krakowska 118

32-051 Jaśkowice

Shipments sent to the Paczkomat parcel locker WILL NOT be accepted.

Didn’t find the answer to your question? Contact us.

Monday – Friday: 8:00 – 16:00

Before submitting a complaint

Blinking of the blender may indicate several minor issues. First: check if the jar is securely screwed onto the base. Otherwise, the device will not start. Second: make sure the blender is charged. Third: if blinking occurs during use, try tilting the blender and shaking it gently, and make sure that the appropriate amount of liquid has been added.

If your blender isn’t charging, please check if you’re using the original cable included in the set. Try using a different plug and power outlet to rule out any issues with them. Make sure the USB-C port on the blender is completely dry and clean before charging.

BlendyGo 3 features an active motor overheat protection system. If the blender jams, first make sure the battery isn’t low. Then, turn the blender upside down to help the blades start spinning. Also, make sure you’ve added enough liquid – it’s essential for smooth blending.

You can also check the Frequently Asked Questions section – you’ll find quick answers, tips, and advice that might solve your problem!

Check out the FAQ section

How to file a complaint?

We encourage you to contact us first, as our experience shows that many issues can be resolved over the phone.

Print and fill out the complaint form (download link below)

2. Carefully pack the shipment and include the complaint form inside.

3. Send the ready-to-ship package to the provided return address. Shipments sent to the Paczkomat parcel locker WILL NOT be accepted.

Complaints are processed within 14 days from the date the package is delivered to the company’s headquarters.

After reviewing the complaint, we will contact you.

Document for download

Template of the complaint form – Up to 30 days from the date of order delivery.

Return address

BZ Commerce Group sp. z o.o..

ul. Krakowska 118

32-051 Jaśkowice

Shipments sent to the Paczkomat parcel locker WILL NOT be accepted.

Didn’t find the answer to your question? Contact us.

Monday – Friday: 8:00 – 16:00

Quality Guarantee

Order your BlendyGo 3 today!

Discover the most popular uses of the BlendyGo 3 portable blender. With it, you’ll take care of healthy eating for yourself and your whole family. Prepare delicious meals and snacks in no time – even outside your home.

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