RETURNS AND COMPLAINTS

A flashing light can indicate a few harmless problems. First: check if the cup is thoroughly tightened to the base, as it won’t start otherwise. Second: make sure the blender is charged. Third: If flashing occurs when in use, try to tip the blender and shake it a little and make sure that appropriate amount of liquid has been added.

If your blender doesn’t charge, please check that you’re using the original cable from the set and ensure there is a fault by trying it on a different plug socket. Also, ensure the USB-C cable is neither wet nor dirty.

The BlendyGo 3 has a feature that actively stops the motor overheating. If the blades become stuck, make sure the blender is not discharged and turn it upside down so that the blade can restart. Also, ensure you add the appropriate amount of liquid.